A person who manages a staffing agency needs a lot dedication and attention to details. small mistakes could make a significant difference in the overall success of a business. Particularly, the workflow of time sheets from the Temp's work in the facility to the collection, payroll and invoices must be exact because each hour of work that is paid to the Temp should also be translated into one hour paid by the client. The correct credentialing of employees is crucial as it can affect the credibility of the agency with clients and could also pose a legal risk. The use of specialist software allows for maintaining a an extremely high degree of accuracy in business operations.
In addition to the need for accuracy the benefits of employing a software to manage staff begin to be apparent as the company's staffing needs begin to expand. Business IT outsourcing automation significantly reduces the amount of time needed for day-to-day operation, increases quality and ultimately results in higher profits and lower costs. Software that facilitates business automation can comprise a database for managing the candidate pool, the recruiting activities, or applications to make scheduling easier. It could also be an integrated workflow system to manage timesheets beginning at the point of entry until the payment of the invoice.
A long list of apps were created to handle various aspects of a staffing agency. Many of these applications are able to be utilized in many different industries. However, some are designed specifically for particular situations. Each kind of software comes with its specific pros and cons that should be considered before you sign up for expensive subscriptions.
Agency workflows
There are a myriad of tools that can enhance staffing agency operations. It can be difficult to select the most appropriate software for your company. Due to the parameters that define the operation of agencies like size, strategy, industry and type of clients and industry, they are able to differ greatly. It is therefore important to understand the workflows in the agency and the principals of operation first, determine the ways software can enhance the efficiency of each workflow and then start the process of screening of vendors. For instance when an agency pays Temps once a week then the payroll system needs to be able support this. Software can significantly improve workflows in the following departments:
- Sourcing & Recruiting
- Scheduling
- Management of credentials
- Processing time sheets
- Payroll
- Invoices and Collections
- Reporting and bookkeeping